We are global logistics solutions company and are looking for a Solutions Analyst to be based at our Auburn Hills MI location. The Solutions Analyst will be responsible for:
- Organizing and attending internal and external customer meetings to help ascertain IT requirements as required by plant management
- Support of new internal/external customer functionality requests at multiple locations across the
- United States and Canada
- Develop scope, manage, and prioritize site IT Projects to ensure delivery on time and on budget
- Provide visibility, reporting and communication with all key stakeholders for IT site projects
- Manage escalations and issues / risks associated with site projects
- Train and provide guidance to local staff related to application configuration, functionality etc.
- Lead the configuration of internal application in support of business operational processes
- Taking ownership of appropriate problem management activities for IT problems at the site. This includes preparation of Incident Reports, leading and participating in root-cause analysis, recommending and following up on corrective actions
- Ensuring IT stability at the plant sites
- Managing budget administration and advisory responsibility for IT capital and operational expenditure of the assigned sites and of their own operational expenses following the guidelines provided
- Facilitate purchasing and leasing activities between assigned sites and corporate support teams
- Preparing risk assessments (FMEA’s) and reviewing with core IT teams (application and infrastructure)
- Assisting in the RFQ submissions by analyzing Statement of Requirements documents to determine software and hardware requirements
- Assisting with customer presentations which demonstrate company IT processes and software application
We offer you great benefits and wonderfull colleagues.